Our Commitment
At 8xbet, we believe that gambling should remain a form of entertainment — not a source of financial or emotional distress. We are committed to promoting responsible gambling and providing tools, resources, and support to help our users maintain control over their betting activity.
We operate under the regulatory framework of the Lagos State Lotteries and Gaming Authority (LSLGA) and adhere to international best practices for player protection.
Know the Risks
Gambling carries risks. It is important to recognize the signs of problem gambling, which may include:
- Spending more money or time on gambling than intended
- Chasing losses — trying to win back money you've lost
- Borrowing money or selling possessions to gamble
- Neglecting work, family, or personal responsibilities due to gambling
- Lying to family or friends about gambling habits
- Feeling anxious, irritable, or depressed when not gambling
- Thinking about gambling constantly
Tools to Help You Stay in Control
We provide the following tools to help you manage your gambling:
📊 Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Once set, limits can only be reduced immediately; increases take 24 hours to take effect.
⏱️ Loss Limits
Set a cap on how much you can lose within a specified period. This helps you avoid overspending.
⏰ Reality Checks
Receive periodic reminders showing how long you've been playing and how much you've wagered.
🚫 Time-Out / Cool-Off
Take a short break from gambling — from 24 hours up to 6 weeks. Your account will be temporarily suspended during this period.
🔒 Self-Exclusion
Exclude yourself from our platform for a minimum of 6 months, 1 year, or permanently. During this period, your account will be blocked and you will not receive marketing communications.
📋 Account History
Review your full transaction history, deposits, withdrawals, and betting activity at any time.
How to Set Limits
To activate any of the tools above:
- Contact our customer support team via WhatsApp (24/7)
- Email us at support@8xbet.at
- Request via your account settings (available for registered users)
All requests are processed immediately and confidentially.
Self-Assessment
Ask yourself the following questions honestly:
- Do you gamble to escape problems or relieve stress?
- Do you often gamble until your money runs out?
- Have you ever lied about how much you gamble?
- Do you find it difficult to stop gambling?
- Have you borrowed money to gamble?
- Has gambling caused financial problems for you or your family?
If you answered "yes" to two or more of these questions, we strongly encourage you to seek help from one of the organizations listed below.
Protecting Minors
We take our responsibility to protect minors seriously:
- All users must confirm they are 18+ during registration
- We may request identity verification documents at any time
- We recommend that parents and guardians use internet filtering software to block minors from accessing gambling sites
- If you believe a minor is using our platform, contact us immediately
Where to Get Help
If you or someone you know needs support with problem gambling, these organizations offer free, confidential assistance:
🇳🇬 Nigeria
Nigerian Responsible Gambling Helpline
+2349028597277
Available 24/7 · Free · Confidential
- Gamblers Anonymous Nigeria: ga-nigeria.org | 0800 111 2222
- GamCare (International): gamcare.org.uk | +44 808 802 0133
- Gambling Therapy: gamblingtherapy.org (Free online support in multiple languages)
- BeGambleAware: begambleaware.org
Self-Exclusion Form
To request self-exclusion, please contact our support team with the following information:
- Your full name and registered username
- Your registered email address
- Preferred exclusion period (6 months / 1 year / permanent)
- Date of request
We will confirm your exclusion in writing within 24 hours.
Policy Review
This Responsible Gaming Policy is reviewed annually and updated as needed to reflect regulatory changes and best practices. Users will be notified of material changes.
Contact Our Responsible Gaming Team
- Email: responsiblegaming@8xbet.at
- WhatsApp: +234-803-555-90 (24/7 support)
- Address: 117b Adeniyi Jones, Ogba, Ikeja 101233, Lagos, Nigeria